Privacy Policy

 

Prime Mix is committed to respecting the privacy of visitors to its website and protecting their personal data. This Privacy Policy explains how we collect, use, protect, and retain personal data when you use our website.

By using the Prime Mix website, you acknowledge the practices described in this Privacy Policy, to the extent permitted by the applicable laws and regulations of the Kingdom of Saudi Arabia.

1. Personal Data We Collect

We may collect information voluntarily provided by users when they submit contact forms, request quotations, or communicate with us. This information may include:

• Name.

• Phone number.

• Email address.

• Company or organization name.

• Inquiry or service request details.

• Any other information voluntarily provided through our forms.

We may also automatically collect certain technical information when you visit our website, such as your IP address, device type, browser type, operating system, pages visited, and the date and time of your visit.

2. How We Use Personal Data

We may use the collected data for the following purposes:

• Responding to inquiries and contact requests.

• Processing quotation requests.

• Communicating with customers and parties interested in Prime Mix services.

• Providing information about our products and services.

• Improving the website and user experience.

• Enhancing website performance and security.

• Analyzing website usage and improving our services.

• Complying with applicable legal and regulatory requirements.

3. Quotation Requests and Communication

When a user submits personal information through a quotation request or contact form, the user acknowledges that the information provided is accurate to the best of their knowledge and agrees that the information may be used to process the request, respond to the inquiry, and communicate with the user regarding the requested services.

4. Cookies

Our website may use cookies and similar technologies to improve website performance, analyze website usage, and provide a better user experience.

The website may also use third-party technical or analytics tools to help us understand website performance, measure visits, and analyze user interaction.

Users may control cookies through their browser settings. Disabling certain cookies may affect some website functionalities.

5. Analytics and Third-Party Technologies

The website may use third-party technical or analytics tools, including tag management technologies such as Google Tag Manager, to help manage technologies implemented on the website and improve website performance.

Such tools may collect technical or statistical information in accordance with the privacy policies of their respective providers.

6. Sharing of Personal Data

Prime Mix does not sell or rent users’ personal data.

We may share certain personal data with service providers or third parties that assist us in operating the website or processing customer requests, only to the extent necessary for the relevant purpose and in accordance with applicable laws.

We may also disclose personal data when required by law or in response to requests from competent governmental or regulatory authorities.

7. Data Protection

We implement appropriate technical, organizational, and administrative measures designed to protect personal data against unauthorized access, use, alteration, disclosure, or loss.

However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute protection against all potential risks.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or for the period required by applicable laws or contractual and legal obligations.

When the data is no longer required, it will be deleted or securely disposed of in accordance with applicable procedures and laws.

9. Data Subject Rights

Under the applicable laws and regulations of the Kingdom of Saudi Arabia, data subjects may have certain rights relating to their personal data, including:

• The right to know the purpose for which their personal data is collected and used.

• The right to access their personal data, subject to applicable legal requirements.

• The right to request correction or updating of their personal data.

• The right to request deletion or disposal of their personal data where permitted by law.

• Any other rights granted under applicable laws and regulations.

Requests to exercise these rights may be submitted through the contact details available on our website.

10. External Links

Our website may contain links to websites or platforms operated by third parties. Prime Mix is not responsible for the privacy policies or data protection practices of such third-party websites.

Users are therefore encouraged to review the privacy policy of any external website before providing personal data.

11. Children’s Privacy

This website is intended for business and professional purposes and is not specifically directed at children. We do not knowingly collect personal data from children.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or technical practices.

Any updates will be published on this page together with the revised “Last Updated” date.

13. Contact Us

For inquiries regarding this Privacy Policy or requests relating to personal data, you may contact Prime Mix using the contact details published on our website.

Email: Info@primemixco.com
WhatsApp: +966 55 526 4999
Address: Al-Ahsa, Al-Hofuf, Al-Bahia, Salwa Road, Kingdom of Saudi Arabia.

Website:
https://primemixco.com/